Returns & Exchange Policy
We want you to love your purchase. Here's everything you need to know about our policy.
All Sales Are Final
Because we want every item to be brand new for you, all sales are final. We do not offer returns or exchanges for sizing issues. Please double-check our detailed size guide before ordering to ensure the perfect fit. If you need help with sizing, contact us via WhatsApp before placing your order.
Damaged Items? We've Got You Covered
Received a damaged item? We're here to help! To process any damage claims, please ensure you record an unboxing video when opening your package.
How to Submit a Damage Claim
- Record an unboxing video showing the package before and during opening
- Clearly show the damaged item in the video
- Contact us via WhatsApp within 48 hours of delivery
- Share the video along with your order number
Note: Without an unboxing video, we cannot process damage claims as we need to verify the condition upon arrival.
Questions?
If you have any questions about our return policy or need assistance, please don't hesitate to reach out to us via WhatsApp. We're happy to help!